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Once you've synchronized a particular device with your FirstClass account for the first time, you can start synchronizations any time just using the menu command or button your device provides for syncing. There are some special considerations and tasks involved in doing the initial sync, though, as explained below.
Before synchronizing a device for the first time
It's a good idea to make a copy of your contacts, calendar events, and tasks on FirstClass before you sync a device for the first time, so that they can be restored in the event of a synchronization mishap.
To copy your contacts:
1 Choose File > Open > Contacts.
2 Choose File > Export.
The Export Contacts form opens.
3 Select "All Contacts" and "vCard (.vcf)".
To copy your calendar events and tasks:
1 Choose File > Open > Calendar.
2 Choose File > Export.
The Export Calendar form opens.
3 Select "vCalendar (.vcs)".
Synchronizing a device for the first time
We recommend you do a one-way sync the first time to avoid duplication of entries in cases where your data is similar but not exactly the same on your FirstClass account and your device.
To cause a one-way sync, do one of the following:
• Delete all data on the device after making sure that it's all on the FirstClass server (recommended).
• Delete (or move to another container) all contacts on the FirstClass server, leaving the Contacts container empty. Make sure all of your contacts are on the device.
• Consolidate your FirstClass and device contacts to eliminate the possibility of duplicates.
To synchronize:
1 Open the SyncML or Activesync client on your device.
2 Choose the profile you saved when you configured your device for synchronization.
3 Select the database(s) you want to synchronize.
4 Start the synchronization.
When you synchronize a device with FirstClass for the first time, it performs a slow (full) synchronization. FirstClass Synchronization Services (FCSS) goes through each candidate data item, determines whether it needs to be synchronized or not, and marks the fact that it has been synchronized. Subsequent synchronizations are much faster because only new or changed items are examined.
5 Once the initial synchronization is complete do it one more time.
The server and your remote device should agree on a simple 2-way synchronization. Since none of the data has changed, the synchronization should take just a few seconds. This repeat process provides a confirmation that both ends are synchronized, and should only be necessary after your initial synchronization.
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